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When things go wrong...
hi, yesterday i hit on the buy in of 50$ jackpot a 100x which means 5000$, we made a deal with the other players (2k for the first and 1,5 for the second and third), after 20-30 hands the game stacked and never opened again and today i get a refund of 50$, i mean is this your normal rule if a game stucked? it feells really unfair to hit after many months a big multiplier and because the game stucked to get back only your originall buy-in, i hope thats a mistake and you pay back me and the other players bu calculating the chips we had and the prizes which means something close to 1,5k
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