- Tue Oct 13, 2020 9:03 pm
Twice in the last week (Friday and Monday evenings) the TRUE software experienced a glitch that affected gameplay in tournaments. I am sure you guys are aware of this, but for the record after every single hand dealt each table would give a disconnect notice and the option to close the table or leave it open. The first time I shut down the client and couldn't log back in as I was blinded down.
Customer service rectified this and I am satisfied with their restitution.
Monday, I did not shut the client down as I was deep in a few tournaments and did not want to risk being blinded down again, but I could not register for more tournaments.
My concern is if TRUE POKER is a safe skin to use, as it appeared to only be a problem with this specific skin. If True is not safe, would you recommend transferring my balance to another skin? Or is this an issue that should be resolved in the near future?
Thank you for your time.