JMicLett wrote: ↑Tue Sep 22, 2020 10:14 pm
Can someone please explain how these refunds are calculated? I am trying to figure out how I have played with 2 of these players on numerous occasions this year, and I haven't received any sort of refund.
It depends on the type of game. Basically we only consider affected players that actually lost money while interacting with the verified bot. You are welcome to consult your own records to verified it.
Ladder Up Policy: The offending player is removed from the finished tournament list. Each player below the offending player’s finished spot is moved up one spot. If a player would receive more money in their new position, they are refunded the difference of the old spot to the new spot.
Cash Games + Heads Up SNG
Percentage-Based: Total refunds are given to the current losses minus wins policy (see below). If the bot winnings exceed $25,000, we divide player refunds by the ratio of $25,000 to total bot winnings. For example, Player 1 is due $100 according to the loss minus wins policy. The total bot winnings are $100,000, which is 4x the cap of $25,000. Player 1’s $100 is reduced to $25.
Based on players' affectation, meaning that whether or not the bot won the JPT, still influenced the overall outcome of it. Calculated as: Total Wins - Total Buy-ins, If the bot affectation exceeds $25,000, we divide player refunds by the ratio of $25,000 cap. Player 1 is affected $100 according to wins minus total buy-ins policy. The total bot winnings are $100,000, which is 4x the cap of $25,000. Player 1’s $100 is reduced to $25.